Miami International Airport
Everything you need to know about connecting with your driver at South Florida's busiest airport.
South Florida's primary gateway handles over 45 million passengers yearly. The single terminal building connects three concourses, making navigation straightforward once you understand the layout.
Terminal Layout
North Terminal (Concourse D)
American Airlines (hub) • British Airways • Iberia
Doors 1-5
Central Terminal (Concourses E, F, G)
International carriers • Air France • Lufthansa • LATAM
Doors 6-12
South Terminal (Concourses H, J)
Delta • United • Southwest • JetBlue
Doors 13-18
Meeting Your Driver
- 1Complete customs and immigration procedures if arriving internationally
- 2Retrieve your bags from the designated carousel
- 3Head through Arrivals to the lower level curbside area
- 4Locate the Commercial Ground Transportation zone
- 5Your chauffeur will display a sign with your name
Helpful Tips
Common Questions
How will I find my driver after landing?
You'll receive a text with your driver's name, photo, and contact number before pickup. They'll be waiting in the designated ground transportation area with a sign displaying your name.
What happens if my flight arrives early or late?
We monitor your flight in real-time using the flight number you provide. Your driver's schedule automatically adjusts to your actual landing time — no action needed from you.
How long will my driver wait for me?
Complimentary waiting begins 30 minutes after your plane touches down. This gives you time to deplane, clear customs if needed, and collect your bags without rushing.
Can the driver meet me inside the terminal?
Regulations prevent drivers from entering terminals. Your driver waits in the designated pickup zone just outside arrivals. We'll guide you via text if you need directions.